Our Services

Services

We work as your representative for business to your customers. We communicate and provide Customer Service Call Center and Remote Technical Support services in the

way you see fit to customers through email communications, Instant Messaging
Customer service communications, and

phone calls, as our client directs.

• Customer inquiry email

communications and service support.
• Account research and customer

feedback tools.
• Instant Messaging Online support for

customer.
• Email support and technical online

assistance.
• Notifications of customer notes and

updates made on customer account.
• Wireless Notification requests

of changes, additions, account alterations.

Web Search Evaluation

Our Quality Evaluations and Search Engine Result Ranking provide test development and implementation where we test and collect data variables and verification. Our real-time data tools enable our clients the ability to view data performance results.

Data Annotation & Analysis

Our Data Annotation & Analysis allows clients to have real time measurement of data quality, initial data transformations,

and query classification, e.g. for user intent. We provide characteristics of data sample, confirmation.

Online Audio Transcription

We convert all audio, and web based communications Chats, Forums, WebMessages, Seminars, Webinars, into written format, convert them into transcripted documents of your
choice. Our turn around is 24-48 hours from the time of request and approval of project.

•        Chat Transcriptions
•        Webinar Transcriptions
•        Focus Group Teleconference

          Transcriptions
•        Seminars, Workshop Transcription
•        Live Net Transcription
•        File conversion
•        Audio wireless delivery

Administrative Support

At VSW, our goal is to offer tools and resources that help our clientele grow and expand their business. That’s why we offer our web-based business support Solutions.

•        Electronic Document Conversion
•        Electronic Document Filing
•        Electronic Storage
•        Data Backup
•        Inventory Set up and Control
•        Data Entry
•        Virrtual Real Estate Assistant
•        Virtual Office Assistant
•        Word Processing

Competitor Market Research

Our online market research enables our customers the ability to identify competition, point out products andlevel of sales, versus their products, so ourclient can make the necessary changes to revolutionize your business.

•        Market Identification
•        Competitor Identification
•        Competitor Sales Projection
•        Competitor Market Performance
•        Competitor investor
•        Product Analysis
•        Performance Analysis
•        Productivity Report
•        Projection Report

Database Management

We produce web-based contact lists,

surveys and analytical database lists, so

that your company has a running access

to client information, business information,

and productivity levels, in a virtual environment. We take data given to us,

and record it, analyze it to your liking, and produce readable data product for you to review and have updated at any time by
us.

• Database content information

          system set up
•        Web-based Contact lists
•        Customer feedback analytical solutions
•        Productivity Levels monitoring database
•        Electronic data backup
•        Employee information database
•        Client data storage
•        Ongoing updates of data